Shipping Policy

Shipping Policy

Last updated: January 9, 2026

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process and delivery timelines.

Order Processing Time

All orders are processed within 48 hours (excluding weekends and holidays). Once your order has been processed, it will be shipped and you will receive a confirmation email with tracking details.

Shipping Time & Delivery Estimates

We ship worldwide. Estimated delivery times are as follows:

Canada, United States, United Kingdom, Australia & New Zealand
7–10 business days

Rest of World
10–14 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and will be shown before you complete your purchase. We may offer free shipping promotions from time to time.

Order Tracking

Once your order has shipped, you will receive an email with your tracking number. Please allow 24–72 hours for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item or shipping price.

Incorrect Address

Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. If an order is returned due to address errors, reshipping fees may apply.

Delays

While we aim to deliver all orders on time, occasional delays may occur due to customs inspections, carrier issues, or high order volume. We appreciate your patience.

Lost or Stolen Packages

We are not responsible for packages marked as “delivered” by the carrier but not received. Please contact your local carrier for further assistance.

Contact Us

If you have any questions regarding shipping or your order, please contact us at:
Email: support@domscommerce.com